We love fast and effective Support and our aim is to reach a resolution for any issue / request in as little time as possible, sparing you the agony of an endless exchange of emails. For this reason, depending on the type of request you have, we have designed a detailed series of questions, aimed at getting all the information we need to successfully help you.
Most technical issues can be resolved at your end. Check our growing Knowledge Base of video tutorials and Support Docs. The solution to your problem might already be there!
TO SEND A QUICK AND EASY MESSAGE, JUST SELECT THE GENERAL QUESTION DEPARTEMENT.
We provide Support Monday to Friday, and we follow Italian and Australian Public Holidays. Most requests are responded within TWO business days.
SUMMER BREAK: AUGUST 13 - 28
Support is still being provided during the Summer Break.
Please accept our apologies if it takes longer to get back to you.
Rest assured, all requests will be addressed and solved.