We Can Help You
We love fast and effective Support and our aim is to reach a resolution for any issue / request in as little time as possible, sparing you the agony of an endless exchange of emails. For this reason, depending on the type of request you have, we have designed a detailed series of questions, aimed at getting all the information we need to successfully help you.
Most technical issues can be resolved at your end. Check our growing Knowledge Base of video tutorials and Support Docs. The solution to your problem might already be there!
CURRENT ISSUE [Academy Students]
"This course cannot be taken. Contact administrator" ERROR MESSAGE
If you are receiving this error while accessing a lesson, try any of the following:
- go back to the main course page and click on the CONTINUE COURSE button again
- clear your browser's cache and cookies
- temporarily access your Academy account with a different browser
We are hoping to get a fix for this by next week.
SUPPORT REQUEST FORM
Contact a Support Rep at Italy Made Easy
TO SEND A QUICK AND EASY MESSAGE, JUST SELECT THE GENERAL QUESTION DEPARTMENT.
Italy Made Easy is a small business with a small team. Please allow a few days to hear back from us.
Rest assured that any pre-enrollment query will be answered and any account-related issue will be resolved! Grazie mille for your understanding.
GETTING OUR REPLY
Always check your Spam folder if you haven't heard from us for too long!
If you have an account with us, we recommend using the same email address when contacting Support as that will make it easy to deal with your request.