We love fast and effective Support and our aim is to reach a resolution for any issue / request in as little time as possible, sparing you the agony of an endless exchange of emails. For this reason, depending on the type of request you have, we have designed a detailed series of questions, aimed at getting all the information we need to successfully help you.
TO SEND A QUICK AND EASY MESSAGE, JUST SELECT THE GENERAL QUESTION DEPARTEMENT.
Most technical issues can be resolved at your end. Check our growing Knowledge Base of video tutorials and Support Docs. The solution to your problem might already be there!
We provide Support Monday to Friday, and we follow Italian and Australian Public Holidays. Most requests are responded within TWO business days.
HOTMAIL / OUTLOOK / LIVE / MSN USERS
Your email provider is blocking our emails. Crazy, right?
If you contact us and have a Hotmail, Outlook, Live, MSN address, you may not receive our reply.
We kindly ask you to submit your ticket with an alternative email address, while we resolve this issue.