Knowledge Base

• Accounts 5 Articles

  • How to Add or Change a Profile Photo
  • Change Password
  • Password Reset Link Not Valid
  • Migration to the New Academy Website
  • How to Change my Display Name

  View all

• Courses 8 Articles

  • Course Catalogue: What Courses are Available?
  • Standard vs VIP/Upgraded Courses
  • How to Sign Up to a Course
  • Which Level Should I Take?
  • How to Find Your Courses

  View all

• Troubleshooting 7 Articles

  • Finished Beginner Italian Level 1, Cannot See Level 2
  • Change Password
  • Bookmarked Pages Not Loading
  • Password Reset Link Not Valid
  • Cannot access Speak Italian from Day 1 courses

  View all

• Videos 2 Articles

  • How to Change Video Quality
  • How to Make a Video Larger

  View all

• Quizzes 1 Article

  • Number of Quiz Attempts

  View all

• Exams 1 Article

  • Tell me about Exams!

  View all

• Assignments 3 Articles

  • Assignment Timed Out
  • How to Submit an Assignment by Uploading a File
  • How to Submit an Audio Assignment

  View all

• Privacy 1 Article

  • Online Safety and Security

  View all

• Additional Features 7 Articles

  • Certificate of Completion
  • Tell me about Livestreams!
  • How to Cancel Amico Extra Subscription
  • Forums: How to Post a Comment
  • Standard vs VIP/Upgraded Courses

  View all

• Upcoming Events 1 Article

  • Migration to the New Academy Website

  View all

• About Manu 1 Article

  • Manu’s Qualifications and Experience

  View all

• Migration 4 Articles

  • Account Migration: Original From Zero To Italian students (Monthly option)
  • Migration to the New Academy Website
  • Account Migration: Original From Zero To Italian students (Yearly Already Migrated)
  • Account Migration: Original From Zero To Italian students (Yearly option)

  View all