Knowledge Base

• Accounts 5 Articles

  • How to Add or Change a Profile Photo
  • Change Password
  • Password Reset Link Not Valid
  • Migration to the New Academy Website
  • How to Change my Display Name

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• Courses 8 Articles

  • Course Catalogue: What Courses are Available?
  • Standard vs VIP/Upgraded Courses
  • How to Sign Up to a Course
  • Which Level Should I Take?
  • How to Find Your Courses

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• Troubleshooting 7 Articles

  • Finished Beginner Italian Level 1, Cannot See Level 2
  • Change Password
  • Bookmarked Pages Not Loading
  • Cannot access Speak Italian from Day 1 courses
  • Cannot Log In to the Academy

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• Videos 2 Articles

  • How to Change Video Quality
  • How to Make a Video Larger

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• Quizzes 1 Article

  • Number of Quiz Attempts

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• Exams 1 Article

  • Tell me about Exams!

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• Assignments 3 Articles

  • Assignment Timed Out
  • How to Submit an Assignment by Uploading a File
  • How to Submit an Audio Assignment

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• Privacy 1 Article

  • Online Safety and Security

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• Additional Features 7 Articles

  • Certificate of Completion
  • Tell me about Livestreams!
  • How to Cancel Amico Extra Subscription
  • Forums: How to Post a Comment
  • Standard vs VIP/Upgraded Courses

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• Upcoming Events 1 Article

  • Migration to the New Academy Website

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• About Manu 1 Article

  • Manu’s Qualifications and Experience

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• Migration 4 Articles

  • Account Migration: Original From Zero To Italian students (Monthly option)
  • Migration to the New Academy Website
  • Account Migration: Original From Zero To Italian students (Yearly Already Migrated)
  • Account Migration: Original From Zero To Italian students (Yearly option)

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